OUR NEW FAQ TAB ON THE RIGHT CAN ANSWER MOST OF YOUR QUESTIONS
DUE TO THE COVID-19 SITUATION. OUR OFFICE IS OPEN ON REDUCED HOURS. WEDNESDAYS ONLY FROM 10AM - 4PM. EMAIL US OR LEAVE A MESSAGE
TO CONTACT OUR OFFICE YOU CAN EITHER GIVE US A CALL AT 647-932-5849 OR SEND US AN EMAIL AT CLIENTCARE@MGSCLEANINGSOLUTIONS.COM

MGS News & Updates

Wednesday April 15, 2020

Groupon Decides To Discontinue Their Relationship With MGS


On April 15, 2020. Groupon decided to discontinue their relationship with us after ten years. What does this mean for existing clients that have open coupons for services that were postponed due to last fall's early freeze? Unfortunately because of Groupon's decision we will not be able to service you. We recommend that you contact Groupon for a refund. We have cancelled your service in our system and have given a credit within our system for any monies that you paid directly to us, (usually only the HST) which will be applied to your new booking automatically. We have also changed your client status to our member status which you will see a lower price than the Groupon that you paid for. We are truly sorry that Groupon made this decision at a time when Covid-19 is creating uncertainly in the world and we certainly had every intention of fulfilling our commitment to all of our clients.  We want to thank you for your patience and understanding as we try to navigate these very unfamiliar waters we and all of us find ourselves in.

Lets all stay safe and look after each other.








Thursday May 14, 2020

Ontario Announces Additional Workplaces that Can Reopen.


Additional seasonal, retail and household businesses must follow public health guidelines

Today, the Ontario government announced the retailers, seasonal businesses and health and community service providers who will be permitted to open or expand their services on Tuesday, May 19, 2020 at 12:01 a.m., provided that the general trend on health indicators continues to improve as part of the first stage of the government's reopening framework. The workplaces opening as part this stage are well-positioned to put workplace safety measures in place and get more people back to work, while not overburdening public transit and other services.


Tuesday April 14, 2020

Ontario Extends Emergency Declaration to Stop the Spread of COVID-19


Sustained Measures Necessary to Stop the Spread and Protect Public Health

On April 14, 2020 the Ontario Government again extended the Emergency measures to extend to May 12, 2020. We have been in contact with numerous government agencies to determine if we can service our clients safely and effectively. The final determination was decided for us that we are not an essential service and therefore continue to not be able to start our season. We still have plans in starting our season on May 19, 2020. However we want all clients to know that this may again be delayed based on the government measures that they may continue to be in place. We want to thank you for your patience and understanding as we try to navigate these very unfamiliar waters we and all of us find ourselves in.

Lets all stay safe and look after each other.


Wednesday April 1, 2020

Ontario Extends Emergency Declaration to Stop the Spread of COVID-19


On March 30, 2020 the Ontario Government extended the Emergency measures to April  14, 2020. We are anticipating that this measure will again get extended into May 2020. With that in mind we are now making May 19, 2020 as our new start date. We will be informing all clients individually of these changes over the next few days. All clients will receive a new service date based on their order number. We want to thank you for your patience and understanding as we try to navigate these very unfamiliar waters we and all of us find ourselves in.

Lets all stay safe and look after each other


Wednesday March 25, 2020

Ontario Orders the Mandatory Closure of All Non-Essential Workplaces to Fight Spread of COVID-19


On March 23rd the Ontario Government declared new measures that has shut down our operations now until April 7, 2020. Although our season does not start until April 15 2020 we are very hopeful that we will be able to start on time, however we did have many clients that we were not able to get to from last years early freeze and they will be our priority.

There will most likely be some delays in servicing clients who's bookings started after April 15. If that is the case you will be notified via email.

Clients should put us on their safe list in their email programs to ensure that our emails reach you.

- We will monitor what our officials state each day and we will adjust our schedules and services accordingly.

Lets all stay safe and look after each other


Tuesday March 17, 2020

As you know today our Premier has announced that our province is now in a state of emergency. What this means is mandatory closures of most service based businesses until March 31, 2020. As our season does not start until April 15, 2020 this only affects us in some ways.

- All inside services between now (March 17) and April 1 2020 will be suspended and those services will be rescheduled by the office and the individual clients will be notified directly.

- We will monitor what our officials state each day and we will adjust our schedules and services accordingly.

Lets all stay safe and look after each other



Loading...
Loading...